Refund & Return Policy

Items that do not match the order

  1. This includes any parts with glue (insole, outsole, upper).
  2. Replacement items will be shipped after we receive the returned items.
  3. Returned items must be clean and have not been used for activities.
    We reserve the right not to process the request if the item turns out to be dirty/used.

Items with incorrect size

  1. Returns must be made no later than 2 (two) days after the item is received.
  2. Returned items must be clean and have not been used for activities.
    We reserve the right not to process the request if the item turns out to be dirty/used.
  3. Shipping cost is borne by the customer.
  4. Collaboration products (limited stock) cannot be exchanged; please make sure of the product and size prior to purchase. If you have any questions, please contact our Customer Service.

Prior to purchase, we advise you to measure your feet
and refer to our size chart.

 

Thank You