Product Warranty

This warranty card is available for every purchase of Hi Jack Sandals product anywhere (Official Store & Online Store) and available for one (1) year.

Damage repairment only applicable once (1x) as long as the product is still available and hasn’t discontinued.

You can only redeem once (1x) for the free claim.

Redeem only available for minor damage because of casual use.

This warranty card is not available for damage that caused not by factors of production (natural disasters, accident,or lost etc.)

Upper Damage

Lifetime coverage for any upper damage (while supplies of raw materials are still available).

Upper damage includes gluing parts, loose stitches, velcro, broken plastic parts (while supplies last).

Sole Damage

• One (1) year full warranty coverage.
• This warranty includes torn or cracked sole.

Upper damage includes gluing parts, loose stitches, velcro, broken plastic parts (while supplies last).

Return Policy

You can return the sandal maximum two (2) days after you buy it from our store & maximum two (2) days after arriving at your door ordering from our online store.

 

 

ALTO PRISTINE, SÉJOUR COLLECTIONS, ACCESSORIES, MERCHANDISE, USAGE OF A VOUCHER CODE, AND SALE PRODUCT CAN NOT BE RETURN & REFUND.